Job Purpose
The Personal Assistant (22.5 hours per week, worked across 3 days) plays an important role in helping the Leadership Team work efficiently and effectively by providing high-quality administrative and organisational support. As a trusted and approachable member of the team, the postholder will help coordinate day-to-day activities, manage priorities, and ensure leaders have the support they need to focus on delivering the organisation’s goals.
The role involves managing diaries, arranging UK and international travel, coordinating meetings, and supporting a range of governance and corporate administration activities. The Personal Assistant will also help ensure the organisation meets its statutory obligations by supporting Companies House and Charity Commission filings and monitoring key organisational deadlines.
Working closely with colleagues, trustees, partners, and external stakeholders, the postholder will maintain accurate records, handle sensitive information with discretion, and build positive working relationships across the organisation. This is an ideal opportunity for a highly organised and proactive individual who enjoys working collaboratively, takes pride in providing excellent support, and wants to contribute to a purpose-driven organisation making a difference internationally.
Knowledge, Skills and Experience
Essential
- Previous experience as a Personal Assistant, Executive Assistant or similar role
- Strong diary and travel management skills
- Experience coordinating meetings and managing competing priorities
- Excellent organisational and administrative skills
- Excellent communication skills when dealing with multiple stakeholder types on a daily basis
- High attention to detail and ability to manage deadlines
- Strong written and verbal communication skills
- Proficiency in Microsoft 365 applications
- Ability to handle confidential information with discretion
Desirable
- Experience supporting charity or not-for-profit organisations
- Knowledge of Companies House and Charity Commission requirements
- Experience supporting governance, boards or committees
- Experience working with senior leadership teams
Qualifications
Desirable
- Business Administration qualification or equivalent experience
Competencies
The successful candidate will demonstrate:
- Organisation and Planning
- Communication
- Attention to Detail
- Relationship Building
- Confidentiality and Professionalism
- Ability to work on own initiative
- Accountability
- Continuous Improvement
- Teamwork and Collaboration
- Problem Solving
- Adaptability and Flexibility
Working Conditions and Benefits
This role is ideal for an experienced administrator seeking a flexible part-time position supporting a senior leadership team.
- Hybrid working available
- 22.5 hours per week
- Minimum 25 days annual leave (pro rata)
- Birthday leave – an additional day of holiday
- Christmas closure leave
- Employee Assistance Programme
- Dedicated training and development via our annual appraisal system
Performance Measures
Success in this role may be measured by:
- Achievement of agreed objectives
- Quality and accuracy of work
- Customer and stakeholder feedback
- Compliance with policies and procedures
- Contribution to team and organisational goals
Equality, Diversity and Inclusion
We are committed to creating an inclusive workplace that values diversity and promotes equality of opportunity. All employees are expected to contribute to an environment where everyone is treated with dignity and respect.
Core Values and Behaviours
- Collaboration – Working together with internal and external stakeholders to achieve the goals of the business and wider NMD community through open communication and establishing trusted relationships.
- Accountability – We own our actions, decisions, and outcomes. Everyone will follow through on commitments to the highest standards, learning from mistakes and coming up with solutions.
- Respect – We foster a positive culture where everyone is valued, heard, and treated with fairness, professionalism, and courtesy.
- Community-focused – We enable the NMD community, supporting the achievement of mutual objectives and keeping the interests of the network at the forefront of everything we do.
